What's Included in a Stay at Citrus Hotel Cheltenham? Full FAQ Guide
Booking a hotel shouldn’t mean digging through a dozen different pages to find a straight answer. This guide brings together everything guests most commonly ask about staying at Citrus Hotel Cheltenham — from Wi-Fi and breakfast to parking in one place, so you know exactly what to expect before you book.
Rooms and comfort
- What types of rooms does Citrus Hotel Cheltenham offer? Citrus Hotel Cheltenham offers 59 home-style rooms across several categories, including Twin, Double, Family Studio, Group, Executive and Penthouse rooms, so there’s an option for couples, families and groups alike. See the full range on our rooms page.
- Is Wi-Fi included in the room rate? Yes, free superfast Wi-Fi is provided throughout all bedrooms and public areas of the hotel at no extra cost.
- Do the rooms have televisions and entertainment? Yes, rooms feature a flat-screen smart TV, and most support streaming apps such as Netflix and Amazon Prime Video (subscription not included).
Breakfast and dining
- Is breakfast included in my stay? A buffet breakfast is served daily in the hotel’s breakfast room, typically from around 7am on weekdays and slightly later at weekends and on bank holidays. Whether breakfast is included depends on the rate you book, so it’s worth checking this at the time of booking or viewing our current offers for rates that include it.
- What food and drink options are available on site? The hotel’s on-site breakfast room serves the menu of the contonental breakfast alongside a bar for evening drinks.
Parking and getting here
- Is there parking at Citrus Hotel Cheltenham? Yes, limited on-site parking is available on a first-come-first-served basis, charged at £8 overnight or £1 per hour outside standard hotel hours, with a reserved space for Blue Badge holders. Free on-street parking is also available from 8pm to 8am, and several paid council car parks sit within easy walking distance for guests who arrive when on-site spaces are full.
- How central is the hotel? Citrus Hotel Cheltenham sits right in the heart of Cheltenham city centre, within easy walking distance of the Promenade, Regent Arcade and Cheltenham’s main shopping and dining streets.
Check-in, check-out and policies
- What are the check-in and check-out times? Standard check-in is from 3:00 pm and check-out is by 10:30am, though early check-in from 12:00pm and late check-out until 12:00pm are both available on request, subject to availability, for a small additional charge.
- Are the rooms non-smoking? Yes, all rooms are strictly non-smoking, and a £150 deep-clean fee applies if a guest smokes in their room during their stay.
- Do I need a credit card to make a reservation? Yes, credit card details are required to guarantee any reservation, and online bookings are typically offered the hotel’s best available rate for the selected dates.
Still have a question?
This guide covers the essentials, but every stay is a little different. For the complete list of policies, cancellation terms and additional details, visit our full FAQ page, or get in touch with our team directly before you book.
Make Citrus Hotel Cheltenham Your Base
The ideal place to base yourself for a Cotswolds adventure. You’ll get back each evening to comfortable ensuite rooms, a welcoming lounge, and the sound of the city just outside.
Book direct at citrushotelcheltenham.co.uk for you best rates and benefits insider.
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