Welcome to Citrus Hotel Cheltenham FAQs page, where you’ll find answers to common questions about your stay, including booking details, check-in times, parking, dog policies, and more. We aim to make your experience as smooth and enjoyable as possible by providing clear and helpful information.
We are committed to offering great value alongside comfort and convenience. Browse through our FAQs below to get all the information you need before your visit.
You can book directly with Citrus Hotel in Cheltenham by calling us on +441242 696 999 or emailing us at [email protected] We’d be delighted to help you find the right room and answer any questions. Or 
Click here to reserve you rooms.
Book direct on Citrus Hotel Cheltenham official website for our best available rate and best rate guarantee. Secure your stay with us and enjoy a simple, personal booking experience.
Citrus Hotel Cheltenham asks for 24 hours’ notice if you need to cancel. We understand plans can change, so if you’re unsure or need to cancel, please contact us as soon as you can and we’ll do our best to help.
Citrus Hotel Cheltenham accepts cash and all major credit and debit cards, so you can pay whichever way is easiest for you.
Yes, you can. Just give Citrus Hotel Cheltenham a call +441242 696 999 and we’ll do our best to help with changes to your dates or stay. Have your booking details to hand and we’ll take care of the rest.
Check-in at Citrus Hotel Cheltenham is from 3:00 PM, and check-out is by 11:00 AM. If you need a little more flexibility, please ask us, as early check-in and late check-out are available for a fee.
If you’d like a little more time with us, early check-in and late check-out at Citrus Hotel Cheltenham cost £10
Absolutely! Reception at Citrus Hotel Cheltenham is always open 24 hours a day, and you’re welcome to check in after midnight. Whatever time you arrive, someone will be there to welcome you.
Citrus Hotel Cheltenham serves a continental breakfast, which can be added to your stay for £9.95 per person. If you’d like to add your breakfast, let us know when you book or on arrival.
At the Citrus Hotel Cheltenham, the breakfast room is located on the first floor of the hotel.
Opening Time:
⏰ Weekdays: 7:00 AM – 9:30 AM
⏰ Weekends and bank holidays: 8:00 AM – 10:30 AM
Citrus Hotel Cheltenham doesn’t serve lunch or dinner on site. However, our team is happy to suggest places to enjoy your meal nearby. If you’d like more information, please contact our reception for your earliest reccommendations.
We sincerely apologise that we do not have a restaurant on-site.
However, you’re warmly welcome to visit our bar, conveniently located next to reception, where you can relax and enjoy a refreshing drink during your stay. If you’re looking for somewhere to dine, our friendly team will be more than happy to recommend nearby restaurants to help you make the most of your visit.
While we don’t currently offer room service at Citrus Hotel Cheltenham, our friendly team is always on hand and happy to assist with anything you may need to make your stay as comfortable and enjoyable as possible.
Yes, we’re delighted to be a dog-friendly hotel! We understand that your four-legged companion is an important part of the family, and we believe they deserve a holiday too. That’s why we warmly welcome dogs, so you can enjoy a relaxing and memorable getaway together without leaving your furry friend behind. We look forward to welcoming you and your beloved companion!
We offer designated dog-friendly rooms that are both comfortable and convenient for you and your furry pals. There is a charge for this service of £20 per dog per night.
Yes, we’re pleased to offer on-site parking for our guests, making your arrival and stay as convenient as possible.
Please note that parking charges may apply. For more information about parking availability and fees, our team will be happy to assist you. Simply give us a call on +44 1242 696 999, and we’ll be delighted to help.
Yes, Citrus Hotel Cheltenham welcomes solo guests, including women travelling alone. We’re in the centre of Cheltenham on Wellington Street, a short walk from the Playhouse Theatre, Town Hall and Everyman Theatre, with shops, cafés and restaurants nearby. [Explore more destinations]
Our front desk is staffed 24 hours a day, so there’s always someone to help if you arrive late, and you can check in after midnight. Each room has its own safe, and there’s a safety deposit box at reception.
If you’d like a quieter room or tips on getting around after dark, message us on WhatsApp or call +441242 696 999 before you arrive and we’ll gladly help.
Absolutely! Our Standard Double Room at Citrus Hotel Cheltenham is a lovely choice for female solo travellers looking for a comfortable and relaxing stay. The room features a cosy double bed, a private en-suite bathroom, tea and coffee-making facilities, and daily housekeeping. With plenty of natural daylight creating a bright and welcoming atmosphere, you’ll have a peaceful space to unwind and feel right at home throughout your stay.
Yes, our team is happy to help plan your day. From the hotel, Cheltenham’s Regency town centre is easy to explore on foot. You can ask at reception for suggestions based on your interests and the time you have.
