More Than a Bed: Facilities & Services at Citrus Hotel Cheltenham

The Details That Make a Stay Easy

A comfortable room is only part of a good hotel stay — the rest comes down to the small services that quietly make life easier. At Citrus Hotel Cheltenham, our facilities are built around exactly that: fewer things to think about, so you can focus on why you’re in Cheltenham in the first place.

Here Whenever You Need Us

Our 24-hour front desk means help, advice or a late check-in is never more than a phone call away, whatever time your train, flight or race day finishes. A luggage store is also on hand for guests arriving early or checking out with a few hours still to fill in town.

Practical Extras for Every Traveller

Car Parking — a genuine convenience in a city-centre location, useful for guests driving in from the Cotswolds or further afield.
Free Superfast Wi-Fi — throughout bedrooms and public areas, ideal for both business travellers and streaming after a day of sightseeing.
Safety Deposit Box — for secure storage of passports, valuables or race-day winnings.
Post Service — a small but useful touch for guests sending postcards or parcels home.
Family Rooms — flexible options for parents travelling with children.
Non-Smoking Rooms — throughout the hotel, for a fresh, comfortable stay.

Accessibility

The hotel provides disabled access to the building, and guests with accessibility requirements can also book one of our dedicated Accessible Double or Accessible Twin Rooms. We would always recommend contacting the team directly ahead of your stay to confirm the right room and access arrangements for your needs.

Built for Business & Leisure Alike

Whether you are in Cheltenham for a conference, a race meeting or a Cotswolds getaway, these facilities are designed to work quietly in the background — so that whatever brought you to Cheltenham stays the focus of your trip.

Make a reservation, please contact us at

📞 +44(0)1242 696 999
📧 [email protected]